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Using the Terminal Services Manager

The Terminal Services Manager enables you to view information related to your terminal server or servers, such as users’ sessions. This snap-in also provides you with the capability to end sessions, log off users, and send messages to users. You can run the Terminal Services Manager in the Server Manager or the MMC (Start, Administrative Tools, Terminal Services, Terminal Services Manager). When the snap-in opens, you receive a message that remote control and connect is not available if you are running the snap-in in a console session (meaning that you are using it to view the local server rather than to connect to a remote server). Figure 19.9 shows the Terminal Services Manager snap-in.

Figure 19.9. You can manage user connections in the Terminal Services Manager.

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When you select the terminal server in the node tree, the users currently connected to the server are shown in the Details pane (as shown in Figure 19.9). You can disconnect sessions, log off users, and send messages to users. Each of these tasks is quickly accomplished in the Details pane.

For example, if you want to log off a particular user, select a user session and then select Logoff in the Actions pane. Click OK when the Logoff message box appears. Logging a user off actually closes down the applications and other services that were being used by that particular user.

The Terminal Services Manager also makes it easy for you to quickly communicate with attached users. You can actually send messages to a user (or send a message to multiple connected users) on the network. Select a user or users and then click Send Message in the Actions pane. The Send Message window opens (see Figure 19.10).

Figure 19.10. You can send messages to users.

Type your message and then click OK. The message appears on the user’s remote desktop connection window.

Did you Know?

You can also view the status of a particular session. This enables you to view the bytes and frames sent and received between the client and the server, and also to view the number of bad frames that have passed between the two (many bad frames can be the indication of a problem). To view the status of a session, select the Session tab in the Details pane. Then right-click the session then select Status from the shortcut menu.

When you have completed monitoring and managing the sessions on your terminal server, you can close the snap-in. Click the Close button in the upper right of the MMC (or select another role in the Server Manager).

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